Yugalinks / LegalLegal contact

How Yugalinks collects, uses and protects information

This Privacy Policy explains what information Yugalinks may collect, how it is used, how it may be shared and what choices users have.

Please read this policy carefully. If you have questions about how it applies to you, contact support@yugalinks.com.
01

Who we are

Yugalinks is operated by Yugalinks Global Connect Private Limited, Palakkad, Kerala, India. Email: support@yugalinks.com. Where required by law, this entity is the controller of personal data.

02

What we may collect

Account and identity information (name, email, organisation), usage and activity data (pages visited, features used), device and technical information (browser, IP, region), billing information where applicable, communications and support requests, AI interaction data (prompts and responses), and cookies.

03

How we use information

To provide the service, operate and improve the platform, communicate with users, support security and integrity, support AI-assisted features, and comply with legal requirements.

05

How we share information

We do not sell personal information. We may share with service providers and subprocessors, within organisational accounts where applicable, for legal compliance, or in connection with business transfers.

06

AI providers and data handling

Yugalinks may use external AI providers. Before launch, we will publish which providers are used, whether prompts are transmitted externally, whether they are retained, and what protections apply.

07

International data transfers

User information may be processed in more than one country depending on infrastructure and providers. Appropriate safeguards should apply to international transfers.

08

Data retention

Information is retained only for as long as reasonably necessary to provide the service, maintain accounts, comply with legal obligations and resolve disputes.

09

User rights and choices

Depending on applicable law, users may have rights to access, correction, deletion, withdrawal of consent, restriction, objection, portability and complaint to a regulator. Contact: support@yugalinks.com.

10

Security

Yugalinks aims to protect user information through appropriate technical and organisational measures including authentication, access restrictions, encryption and monitoring.

11

Cookies

Yugalinks may use cookies for authentication, preferences, analytics and security. See the Cookie Policy for details.

12

Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always available on this page.

13

Contact

Email: support@yugalinks.com Yugalinks Global Connect Private Limited Palakkad, Kerala, India