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User Account and Verification Policy

 

At Yugalinks Global Connect Pvt Ltd, we are committed to providing a secure andtrustworthy platform for all users. This User Account and Verification Policy outlines theprocess for creating, verifying, and managing user accounts to ensure compliance andprotect all parties involved. We implement rigorous verification procedures to maintain
transparency and prevent unauthorized access.

 

1. Account Registration Process

To access our platform's features, users must register an account:

  • Users must provide accurate information, including their name, contact details, and business credentials.
  • Registration involves a secure process to protect personal and business information.
  • Incomplete or inaccurate information may lead to registration delays or rejection.

2. Identity Verification

We conduct thorough identity verification to ensure platform security:

  • Users may be required to submit government-issued identification for verification.
  • Exporters must provide relevant business documentation, such as GST and IEC certificates.
  • Verification may include contact validation through email or phone authentication.

3. Business Verification (for Exporters and Sellers)

  • Exporters and sellers must submit their Import Export Code (IEC) and other regulatory documents.
  • Verification ensures compliance with international trade laws and government regulations.
  • Businesses failing verification may face access restrictions or account suspension.

4. Know Your Customer (KYC) Compliance

  • Users are required to complete KYC procedures for full account access.
  • KYC involves identity, address, and business document verification.
  • Periodic KYC updates may be requested to maintain compliance with changing regulations.

5. Account Security Measures

  • Users must create strong, unique passwords and keep them confidential.
  • Two-factor authentication (2FA) is recommended for added account protection.
  • We monitor account activities for suspicious behavior and enforce security checks.

6. Account Approval and Activation

  • Once verification is complete, users receive an activation confirmation.
  • Account activation is required before accessing full platform features.
  • Failure to meet verification criteria may result in rejection or delayed activation.

7. Updating Account Information

  • Users can update their information through their account dashboard.
  • Changes to legal information may require re-verification.
  • It is the user’s responsibility to keep all details up-to-date to ensure compliance.

8. Account Suspension and Termination

  • Non-compliance with verification requirements may result in suspension.
  • Misuse, fraudulent activity, or violation of platform policies can lead to termination.
  • Suspended users may contact support to resolve verification issues.

9. Data Privacy and Protection

  • All data collected during verification is securely stored and encrypted.
  • User information is only shared with authorized third parties for compliance.
  • We comply with relevant data protection regulations, including GDPR.

10. Policy Updates

  • Users will be notified of significant policy changes through email or the platform.
  • Continued platform use implies agreement with updated policies.
  • Users are encouraged to review this policy periodically for updates.

By registering on Yugalinks Global Connect Pvt Ltd, you agree to comply with this UserAccount and Verification Policy. For assistance, visit our Contact and Support Information page.