Shipping Policy
Welcome to Yugalinks, your trusted partner in connecting Indian MSMEs with international buyers through seamless shipping solutions. Our commitment to empowering businesses drives us to offer comprehensive and efficient shipping services that meet global standards. This footer section provides detailed insights into our shipping policies, ensuring transparency and clarity for all our users. We aim to make global trade more accessible and efficient for businesses of all sizes.
About Yugalinks
At Yugalinks, we understand the challenges faced by Indian exporters in reaching international markets. Our mission is to bridge the gap between Indian MSMEs and global buyers by offering reliable and cost-effective shipping solutions. We provide a wide range of shipping options to cater to diverse business needs, ensuring that your products reach their destinations safely and on time.
Our team works closely with trusted logistics partners worldwide to deliver exceptional shipping services. We continuously strive to improve our processes and offer innovative solutions that help businesses grow and thrive in the global marketplace. By choosing Yugalinks, you are partnering with a company that prioritizes your success and takes the hassle out of international shipping.
Our Commitment to Transparency
Transparency is at the core of Yugalinks' shipping policies. We believe in providing clear and comprehensive information to our users, enabling them to make informed decisions about their shipping options. Our policies are designed to be straightforward and easy to understand, eliminating confusion and ensuring a smooth shipping experience.
We cover all aspects of the shipping process, from the selection of shipping methods to tracking, customs clearance, and delivery times. Our goal is to build trust with our users by offering reliable services and maintaining open communication throughout the shipping journey.
Shipping Methods and Services
Yugalinks offers a wide range of shipping methods to meet the diverse needs of businesses. Whether you are shipping small parcels or large bulk orders, we have the right solution for you. Our shipping methods include:
Flat Rate Shipping
Flat rate shipping is a cost-effective option that charges a fixed rate regardless of the package's weight or destination. This method simplifies cost calculations and is particularly useful for businesses shipping heavy items over long distances.
LCL Shipping (Less than Container Load)
LCL shipping lets businesses share container space, paying only for what they use. Ideal for smaller shipments, it reduces costs, offers flexibility, and ensures efficient delivery without needing a full container.
Specialized Shipping Options
Yugalinks also offers specialized shipping options such as tanker ships for transporting liquids, car carriers for vehicle transport, and flat rack containers for oversized cargo. These options provide flexibility and security for unique shipping needs.
Sea Freight Transport
Sea freight is a popular choice for long-distance shipments due to its affordability and high load capacity. It is a reliable option for transporting large quantities of goods while minimizing shipping costs.
Order Processing Times
Yugalinks is committed to processing orders efficiently to ensure timely deliveries. Our order processing times vary based on the type of product and the destination.
- Standard Processing Time: Orders are typically processed within 1-3 business days.
- Expedited Orders: Expedited orders are prioritized and processed within 24 hours.
- Custom Orders: Orders requiring special handling or customization may take additional time, and users will be informed accordingly.
Please note that processing times may be affected by public holidays, peak seasons, or unforeseen circumstances.
International Shipping
Yugalinks offers international shipping to cater to different business needs.
International Shipping
Standard Delivery: Takes 7-15 business days for most international destinations.
Express Delivery: Reduces transit time to 3-7 business days.
We partner with reliable logistics providers to ensure that your shipments are handled with care and delivered on time.
Shipping Costs
Shipping costs are determined based on factors such as product weight, dimensions, destination, and shipping method. We offers transparent pricing to help businesses make informed decisions.
Free Shipping Threshold
- Orders that meet a specified value threshold qualify for free shipping.
- The threshold varies based on the destination country and encourages businesses to place larger orders.
Shipping Fees
- For orders below the free shipping threshold, standard shipping fees will apply.
- Shipping fees are calculated at checkout based on the product details and destination.
Returns, Changes, and Cancellations
We understand that changes may be necessary after placing an order. Yugalinks offers flexible policies for returns, changes, and cancellations.
Returns Policy
Returns are accepted within 14 days of delivery.
Products must be in their original condition and packaging.
Users must contact customer support to initiate a return.
Changes to Orders
Changes to orders can be made before the order is processed.
Contact customer support as soon as possible to request changes.
Order Cancellations
Orders can be canceled before they are processed for shipping.
Refunds will be processed within 5-7 business days.
Potential Service Interruptions
While we strive to provide uninterrupted shipping services, certain factors may cause delays or service interruptions.
Common Causes of Delays
Weather Conditions: Adverse weather may impact shipping schedules.
Customs Inspections: International shipments may be delayed due to customs clearance.
Public Holidays: Shipping may be affected during public holidays in the origin or destination country.
Yugalinks works closely with logistics partners to minimize delays and keep users informed of any potential service interruptions.
Order Tracking Details
we provides comprehensive tracking options to ensure full visibility of your shipments.
Tracking Numbers
- Users receive a tracking number once their order is processed for shipping.
- The tracking number can be used on our website to monitor the shipment’s progress.
Real-Time Updates
- Users can access real-time updates on their shipment’s location and estimated delivery time.
- Notifications are sent via email or SMS to keep users informed.
Frequently Asked Questions (FAQ)
Q1: How do I track my shipment?:
You can track your shipment by using the tracking number provided at the time of shipping. Visit our tracking page and enter your tracking number to view real-time updates on your shipment's progress.
Q2: What should I do if my shipment is delayed?
If your shipment is delayed, please contact our customer support team for assistance. We will work with our logistics partners to resolve any issues and provide you with updated delivery information.
Q3: Are there any countries where Yugalinks does not ship?
Yes, we do not ship to countries subject to trade embargoes or where shipping services are restricted by law. Users will be notified during the order process if their destination falls under any prohibited categories.
Q4: Can I change the shipping method after placing an order?
Once an order has been processed, it may not be possible to change the shipping method. Please contact our customer support team as soon as possible to discuss any changes.
Q5: How are shipping costs calculated?
Shipping costs are calculated based on factors such as product weight, dimensions, destination, and shipping method. The exact cost will be displayed at checkout, ensuring transparency.
Yugalinks Your Gateway to Global Trade
By choosing Yugalinks, you gain a reliable shipping partner dedicated to supporting your success in the global marketplace. Our comprehensive shipping policy ensures transparency, reliability, and customer satisfaction. Let us be your gateway to expanding your business on an international scale.