Logistics and Warehouse Policy 

At Yugalinks Global Connect Pvt Ltd, we prioritize efficient logistics and warehousing to ensure seamless international trade. This policy outlines our guidelines for inventory management, shipping, and warehouse operations, supporting our commitment to empowering MSMEs and maintaining global trade standards. 

Policy Commitment

We are dedicated to providing reliable and transparent logistics by:

• Ensuring safe and timely handling of goods.
• Maintaining compliance with domestic and international logistics regulations.
• Leveraging digital systems to enhance logistics efficiency and warehouse management.

Scope of the Policy

This policy applies to:

• All buyers and sellers utilizing Yugalinks' platform for international trade.
• Third-party logistics providers and warehouse partners.
• Internal teams managing supply chain operations.

Inventory Management Guidelines

We maintain accurate and efficient inventory management by:

• Utilizing advanced digital tracking systems for real-time inventory monitoring.
• Implementing strict quality checks upon receipt and dispatch of goods.
• Providing secure storage to protect goods from damage or theft.

Warehouse Operations

Our warehouse processes are designed for efficiency and accuracy, including:

• Receiving: Thorough inspection and documentation of incoming shipments.
• Storage: Categorization and safe storage of goods with digital tracking.
• Dispatch: Timely processing and packaging of orders for shipment.

Shipping and Delivery Procedures

We follow clear protocols for secure and efficient delivery:

• Partnering with certified logistics providers for domestic and international shipping.
• Providing estimated delivery timelines and tracking updates to customers.
• Ensuring compliance with customs regulations to avoid shipment delays.

Digital Support for Logistics

Our IT team enhances logistics operations through:

• Automated tracking and inventory systems for accuracy.
• Integration with logistics partners for real-time shipment updates.
• Data-driven insights to optimize warehouse and shipping efficiency.

Roles and Responsibilities

All parties involved in logistics and warehousing must:

• Adhere to Yugalinks' quality and handling standards.
• Report discrepancies or damages immediately.
• Ensure accurate documentation for all transactions.

Compliance and Quality Assurance

We uphold industry standards by:

• Conducting regular audits of warehouse and logistics processes.
• Implementing best practices in packaging and handling.
• Ensuring compliance with export regulations and safety standards.

Dispute Resolution for Logistics Issues

In case of logistics-related concerns, we offer:

• A dedicated support team to address shipping issues.
• Transparent investigation and resolution processes.
• Clear communication of outcomes to affected parties.

 For logistics and warehouse-related inquiries, please visit our Contact and Support Information page.